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Frequently asked questions

Which apps does it work with?

Uber and Bolt.

What phone do I need?

Android 8 or newer. iPhone: in the works.

What data leaves my phone?

Screenshots never leave your phone. You have no account with us and we do not ask for your location. Only this leaves: for the subscription, the Google purchase token and a random code for your phone; through Sentry, what you choose in the three checkboxes and the report you send; with them go a random install ID, your phone’s details and your approximate city. Privacy policy

Can I lose my Uber or Bolt account?

Your platform's terms may prohibit third-party apps; breaking them may lead to your account being suspended or closed. TrueRide cannot protect your account. You are responsible for complying with your contract with the platform.

How much does it cost?

Pending. All prices

Does the calculator send what I type?

No. The calculation happens in your browser; nothing is sent and nothing is saved.

Does TrueRide accept rides for me?

No. TrueRide doesn't accept, doesn't refuse and doesn't tap anything. It reads the offer and shows you the calculation. You decide.

Which permissions does it ask for?

Display over other apps, for the card, and the accessibility service, so TrueRide knows when you are in Uber or Bolt and can read the offer. Notifications and removing it from battery optimization are recommended, so the shift does not stop on its own. On Android 8–10, Android also asks for screen-capture consent when the shift starts. Android steps

What do the colours mean?

Excellent (green, circle): RON/km from the Excellent threshold. Good (yellow, diamond): from the Good threshold. Weak (red, triangle): below the Good threshold. By default Good starts at 2.50 RON/km and Excellent at 3.00 RON/km; you change the thresholds in the app, and you can also set thresholds per hour or per minute.

What happens if a number cannot be read?

The indicators that depend on it show “—”, never zero. If a new offer cannot be read at all, the card disappears: it does not keep the numbers of the previous offer.

Is TrueRide affiliated with Uber or Bolt?

No. TrueRide is an independent app, not affiliated with or approved by Uber, Bolt, Lyft or FREENOW.